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CRM

Why is CRM So Da*n Hard?

On April 18th, Jake Horn, a Partner at Trustantial who spearheads the CRM Practice of the business, provided a detailed synopsis on why Customer Relationship Management

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CRM

I Think A CRM Change Would Do You Good

As the wise Sheryl Crow sings in her 1996 anthem, “I think a change would do you good.”

Change. People hate it. Literally abhor it. And this resistance to change manifests itself in many ways. Change,

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CRM

Netflix & CRM

What is the #1 new lazy-person activity that is on everyone’s mind after a long day at the office? Netflix and Chill….duh! It puts a smile on my face Monday thru Thursday whenever I think about

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Microsoft Dynamics 365 for Sales Customer Engagement
CRM

Boost Customer Engagement and Grow Revenue with Microsoft Dynamics 365 for Sales

Too often, companies find their sales and marketing processes miss the mark. For example, say one of your prospects is a new-business owner, but receives marketing emails targeted toward enterprise accounts. Or your sales reps know nothing about the free trial you’re offering. The possible scenarios are endless, but they all add up to the same thing—you’ve failed to engage and have thus lost a prospective customer.

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