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CRM

Sales & CRM: It Takes Two to Tango

Sales is to Customer Relationship Management as Peanut Butter is to Jelly; the two go hand in hand and work together oh so magically between two slices of bread. Just like a tasty PBJ, strong customer

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ERP

One Size Fits All vs Best of Breed

When you try on a one size fits all pair of pants and they don’t fit, do you say to yourself “I thought this top fit everyone?” Unfortunately, the “one size fits all” approach to buying

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Business

It’s An ERP Match!

Congrats! On the biggest day of love, also known as Valentine’s Day, it looks like it is your Chief Financial Officer’s lucky day. Your CFO matched with an Enterprise Resource Planning (ERP)

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Business

Create Great Customer Experiences with Microsoft Dynamics 365

Your customers are the lifeblood of your business. To stay competitive, you need to understand and develop more personal relationships at every stage—from interested prospect to committed customer. That’s why there’s Microsoft Dynamics 365, a new type of business applications that helps you capture new opportunities and delight your existing customers. These four CRM applications work great on their own or even better together: Dynamics 365 for Sales=&1=& Today’s customers are more informed and have higher expectations than ever before. Go beyond sales force automation with Dynamics 365 for Sales, enabling you to better understand customer needs, engage more effectively, and win more deals. Built-in intelligence provides recommendations and guidance at every stage of the deal, so you stay focused on the next best step to move deals forward. Not only that, you can seamlessly connect business process data with Office 365 and LinkedIn data to guide sellers throughout your sales processes by making selling easier—even while on the go. Dynamics 365 for Customer Service=&1=& Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction. And each of these interactions is a learning experience—you’ll continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service. Dynamics 365 for Project Service Automation=&1=& Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience. You can earn your customers’ loyalty by using intelligent automation to deliver accurate estimates that meet expectations. Employees become more productive, and you’ll gain the insights needed to innovate and grow profitably.
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